AgentReply writes calm, professional replies to your Google & Trustpilot reviews — in your agency's own tone. From glowing buyer feedback to a frustrated tenant's one-star, every review gets a considered response.
Free for 7 days · Cancel anytime before it ends
"Took weeks to get a simple repair sorted and I had to chase constantly. The staff were polite enough, but the communication was really poor."
"Thank you for taking the time to share this — we're sorry the repair took longer than it should have and that you had to chase us for updates. That's not the standard we aim for, and we've raised it with our property management team. If there's anything still outstanding, please contact our branch directly and we'll make it a priority."
No setup headaches. It works right where you already manage reviews.
On Google or Trustpilot, the AgentReply button appears next to each review.
A calm, professional reply appears in seconds — in your agency's tone, GDPR-safe.
Happy with it? Copy and post. Your reputation stays polished, every single time.
Angry tenant review about deposits or repairs? It replies with a measured, professional tone and moves the conversation offline — never defensive, never argumentative.
Set your tone once. Every reply sounds like your branch — not a robot.
Handle both of the platforms tenants, landlords and buyers actually read before choosing an agent.
Replies never reveal or confirm tenancy details, addresses or personal information. Built for UK agencies.
Start free for 7 days. Cancel anytime with one click.
Run multiple branches or an agency group? Get in touch for multi-branch pricing.